Meet Our Executive Team

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Mindy Roberts, MSN, ARNP, AGNP-C, PMHMP-BC
Lead Supervisor

Mindy joined 24-Hour Care in 2011, bringing 15 years of experience as a registered nurse with 11 of those years spent in a managerial position. Prior to joining 24-Hour Care, Mindy worked in long-term care. She began her career as a charge nurse and then was promoted to lead house supervisor. She was responsible for the day-to-day operations of the second shift for a large long-term care facility. Specifically, Mindy was responsible for 72 employees and overseeing the other departments when the department heads were absent.

Education
Northeast Iowa Community College: Associate of Science in Nursing
University of Dubuque: Bachelor of Science in Nursing
Allen College: Master of Science in Nursing

Licenses
Registered Nurse in Iowa
Registered Nurse in Illinois
Nurse Practitioner in Iowa
Nurse Practitioner in Illinois

Activities
Mindy likes to spend her spare time with her husband John, son Cody, and her four-legged daughter Daisy.

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Emmy Hinton, RN
Agency Administrator

Emmy joined 24-Hour Care in June 2012. Prior to joining the company, Emmy had 8 years of experience as a nurse in a long-term care facility where she was a charge nurse, house supervisor, trainer, CQI nurse, infection control nurse and skilled rehab nurse. At 24-Hour Care she is responsible for the hiring, training and scheduling of new staff. Emmy is also in charge of admissions, discharges, creating plans of care, and the completion of OASIS. In addition, she serves as a liaison between clients, doctors, staff and families. Emmy has played a key role in obtaining the company’s home healthcare licenses and  assisted in the process of becoming an accredited agency.

Education
Northeast Iowa Community College: Associate of Science in Nursing

Licenses
Registered Nurse in Iowa
Registered Nurse in Illinois

Activities
When not at work Emmy enjoys spending time with her husband and two daughters, friends, and family.

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Melissa Niemann, RN, BSN
Agency Supervisor

Melissa, the lead agency nurse for 24-Hour Care, joined our team in 2012. She has experience in the nursing home setting, hospital setting and working in collaboration with an entire healthcare team. She directs nursing and home healthcare as prescribed by physicians and works with families to ensure client needs are met. She also assists with supervision and training of staff.

Education
University of Dubuque: Bachelor of Science in Nursing

Licenses
Registered Nurse in Illinois
Registered Nurse In Iowa

Activities
In her spare you will find Melissa spending time with her family. She loves being outside camping, four wheeling, snowmobiling, fishing, and hunting.

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Elizabeth Kropp
Business Administrator, Human Resources and Finance

Elizabeth is 24-Hour Care’s business administrator and human resources coordinator. She has been with 24-Hour Care since June 2011. During that time, Elizabeth has taken on the responsibilities of handling all the day-to-day financials of the company as well as financial reporting and budgeting. She also handles all of the human resources responsibilities. Her past experience includes project management, recruiting and human resources.

Education
Western Illinois University: Bachelor of Arts in Communication and Public Relations

Activities
In her free time, Elizabeth enjoys spending time with her husband, children and her dog Wrigley, exercising, going to the beach, traveling, skiing, and shopping.

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Ann Kurt
Office Manager/Billing

Ann joined 24-Hour Care in October of 2012, bringing more than 10 years of professional office administration experience to the company. Ann assists the office personnel and field staff, organizes the general office functions and assists with marketing/advertising campaigns.

Education
University of Northern Colorado: Bachelor of Business Administration with a Marketing emphasis

Activities
When not in the office, Ann enjoys spending time with her two daughters. She also loves to travel, visit family, and play golf.

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Penny Diehl, RN
Illinois Nursing Supervisor

Penny joined 24-Hour Care in February 2014, bringing 38 years of nursing experience to the company, with her primary area of expertise in the operating room. She also has over 25 years in management which includes the education and orientation of staff. She started her career at St. Luke’s in Cedar Rapids, IA and then moved to the suburbs of Chicago and worked at Central DuPage Hospital, Delnor Community Hospital and the Elmhurst Surgery Center. Her new role as Nurse Supervisor in the Galena office includes being the case manager for the private pay clients. She collaborates with clients, their families, doctors and healthcare providers to assure safe and compassionate care.

Education
Wesley-Passavant School of Nursing, Chicago, IL

Licenses
Registered Nurse in Illinois

Activities
Penny moved to Apple Canyon Lake in 2011.  She recently got married and she enjoys spending time with her husband, kayaking, canoeing, fishing, spending time with friends and family, and is an avid bird watcher/feeder, and photographer.

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Jenni McCann, RN, BSN
Iowa Nursing Supervisor

Jenni joined 24-Hour Care in 2015, bringing 24 years of nursing experience. She has experience in long term care, office nursing, dialysis, managerial, hospital nursing, skilled nursing, and the clinical setting for a local school of nursing. Jenni is the Iowa Nursing Supervisor and Case Manager for our VA clients and private pay clients.

Education
Northeast Iowa Community College: Licensed Practical Nurse
Clarke College: Bachelor of Science in Nursing
Clarke University: Doctorate of Nurse Practice (expected graduation 2017)

Licenses
Registered Nurse in Iowa

Activities
Jenni has a 21 year old son, Phillip. Jenni enjoys spending what free time she has with her family and friends, they mean the world to her.

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Terri Roberson
Care Coordinator

She came to 24-Hour Care with 11 years experience in scheduling, office management, and care coordination. Home care is Terri’s passion. She prides herself in getting to know both clients and employees on a personal level to best match care givers with our clients.

Education
She is currently working on her human service degree at the University of Phoenix.

Activities
In Terri’s free time she enjoys spending time with her five children and 10 grandchildren.

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Paula Frantz, BS, RN
Iowa Nursing Supervisor

Paula Joined 24-Hour Care in 2016. She is one of the Iowa Nursing Supervisors specializing in Medicare and Home health clients. Prior to Joining our team, Paul worked as a nurse in a long term care facility and skilled rehab facility as well as a hospital on the Medical/Surgical unit. Paula is a case manager for our Iowa Medicare and skilled patients.

Education
Kirkwood Community College: Associate of Science Nursing.
University of Iowa: Bachelor of Science in Psychology.

Licenses
Registered Nurse in Iowa.

Activities
Paula enjoys spending time with her friends and family. She also loves to attend concerts, garage sales/estate sales, camping and traveling.

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Christine Bentz, LPN
Assistant Iowa Nursing Supervisor

Christine Joined 24-Hour Care in 2016. Prior to us she work as a Charge nurse in a long term care facility for the past 8 years working as a floating skilled nurse as well as working on a Dementia unit. She has experience with staff supervision including CQI and training. Christine in the case manager for our Private Duty services in Iowa, and has also developed the Medicaid waiver program for 24-Hour Care.

Education
Northeast Iowa Community College: Licensed Practical Nursing

Licenses
Licensed Practical Nurse, Iowa.

Activities
Christine has 3 young children and enjoys as much time with them as possible as well as they rest of her family. She enjoys being outside, hiking, swimming, and bicycling. Christine also loves camping and sitting out by a nice camp fire.

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Gretchen Carroll, BSN, RN, CWCN
Illinois Nursing Supervisor

Gretchen joined 24-Hour Care in March of 2016. She has been practicing nursing since 1987 and brings 20 years of home health nursing experience to our company. The majority of Gretchen’s carer has been in Northern Wisconsin/Upper Peninsula of Michigan. Gretchen loves working with our Medicare patients and goes above and beyond in her care for them.

Education
University of Wisconsin-Eau Claire: Bachelor of Science in Nursing
WOC Nursing Education: Certified Wound Care Nurse

Licenses
Registered Nurse in Illinois, Wisconsin, and Iowa.

Activities
Gretchen relocated to the Stockton area when her husband’s employment changed in 2014. Her husband, Rick, is a Stockton native. She enjoys playing piano for church, singing, reading, and loving her children and granddaughter.

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Chris Ludescher
Medical Biller

Chris joined 24-Hour Care in August 2016, bringing 8 years experience in billing. Prior to joining 24-Hour Care, Chris worked in a home health agency responsible for all Medicare/Insurance billing.
Activities
Chris likes to spend her free time with her husband Chris, daughter Elizabeth, son Nick and his wife Katie.

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Kathie Bathum, BSN, RN,
Illinois Nursing Supervisor

Kathie joined 24-Hour Care in October 2016.  She brings over 20 years of Home Health Care knowledge with her.  The majority of Kathie’s Home Care experience has been in the Chicagoland area and she truly enjoys working with the geriatric population and helping them to thrive.

Education
Elgin Community College:  Associate in Science of Nursing
Auroa University: Bachelor of Science in Nursing

Licenses
Registered Nurse in Illinois, Wisconsin, and Iowa.

Activities
Kathie has been in the area since 1977, she decided to move to her lake home full time in June of 2015.  She enjoys all outdoor activities, traveling, reading, plays, concerts and a good tear-jerker movie.

 

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Cynthia Brooks,RN
Iowa Nursing Supervisor

Cyndi comes to us with 19 years experience with hospice, nursing home and supervisory experience. She is passionate about giving comfort to her clients and helping them to remain in the comfort of their homes. Cyndi’s current goal is to attain her Bachelor’s in Nursing.

Education
Northeast Iowa Community College:  Associate in Science of Nursing

Licenses
Registered Nurse in Illinois and Iowa.

Activities
Cyndi has three children at home which keep her busy with wrestling, singing, and hunting.  Her hobbies are shopping and putting together jigsaw puzzles.